What We Do
Connecting you to everything you need to know.
An easy process for a complicated situation.
Choice Connections Advisors provide expert, objective guidance to help families find the Best Fit Senior Care. Whether care is for yourself or a loved one and whether it is needed now or in the future, our compassionate professionals can save you time and reduce the uncertainty and second-guessing that would otherwise come with your search.
We will guide you every step of the way, make sure you understand exactly what types of services will meet the needs of your loved one, and help you make informed decisions with which you can be comfortable.
Why use Choice Connections?
When you call an 800 number or go to a national website, you are often working with someone who doesn’t know the communities in our area. Your contact information is sent out to countless salespeople but at Choice Connections, we never disclose your personal information with anyone until we have your permission.
Who We Are
We are trusted professionals living in your neighborhood that not only understand senior care but who take the time to visit and know all the senior communities in your area. We have first-hand knowledge of what makes each community special and which communities will best meet your loved one’s unique needs. We’ve been helping families since 2009 so clients and communities alike know they can always count on Choice Connections.
How We Work
We strive to make the process of determining the right community for your loved one as simple as possible for you. Rather than having to gather and interpret all of the sometimes conflicting information you’ll find on the web or hear from others, we can provide unbiased insight and options to best meet your needs. Our methods remove the guesswork and ensure the best care for you loved one.
Our simple step-by-step process
Personalized assistance is a hallmark of what we do at Choice Connections of Virginia. Understanding individual preferences, health care needs and finances are essential in order to narrow the search to find the perfect fit home. We begin our process by talking with you and gaining the understanding of those factors that are needed to make the best recommendations.
We are able to save you time and much of the confusion by guiding you through what seems like a labyrinth of options that are available. Having determined your needs, we can present the best options, allowing you to feel confident in the next steps of your search. We also empower you with information about the differences of care, costs and financial options.
When it is time to actually visit the communities and see all they have to offer, we will coordinate everything. We’ll set up the tours, and personally attend to all the details. Whenever possible, we’ll join you on the tours, to help ensure that the right questions are being asked and important features pointed out. We’ll help you evaluate and compare the options to enable you to make a well-thought out decision.Then, when a community has been chosen, we act as liaisons to ensure that everything goes smoothly and that your loved one is getting settled.
We are committed to making sure that we’ve helped you make the right choice for the care of your loved one. Once the transition has been made, we will follow up in an ongoing capacity to ensure that everything is meeting your expectations and that your loved one is receiving the care and attention that’s needed and deserved.
Understanding the types of care available in Virginia retirement communities.
There are many different types of senior living and senior care communities and they all have different specialties and different financial structures. When looking into senior living, it’s important to understand the differences between the types of communities in order to make a decision that will best meet your needs.
Choice Connections of VA can help you determine what type of care will best meet your loved one’s needs, whether it is a move to a community or remaining at home with care brought in.
Connecting you to the best resources to help you make the best decisions.
Making important life decisions can be complicated and we hope these Senior Living Resources help make your decision a little easier. There is no one-size-fits-all method for finding the perfect retirement community. Yet there are some things you can do to ensure you make the right decision. We invite you to review the following suggestions and then give us a call. We’re always here to help.
Helpful Tools
Transition Tips
Smoothing the Path to Acceptance for Your Parent(s).
Tips for Discussing a Move
Talking to Your Older Relative About a Move.
Cost Analysis
Compare your current expenses with the cost of assisted living.
Facility Comparison
Compare up to three assisted living facilities.
Touring Tips
Here are some questions which may help you select the “best fit” option during your visits.
Helpful Links
RVA Senior Resource Group
An organization of highly competent and trustworthy individuals who specialize in providing professional services for seniors and their families.
Eldercare Matters
America’s online source for elder care experts plus articles, interviews, and information about a wide range of eldercare matters.
Alzheimer’s Association
Greater Richmond Chapter
Williamsburg & Norfolk Chapter
Area Agency of Aging
Capital Area Agency on Aging
Peninsula Area Agency on Agency
Virginia Beach Mayor’s Commission on Aging
What People Are Saying
Lisa was very helpful in moving my mother here from out of state and given that I am not a Richmond native. She was very flexible when our plans changed several times as to what type of accommodations my mother might require and willingly and efficiently provided ideas for various scenarios. She asked great questions about my mom's preferences and really listened to the responses to find good possible residential matches. Furthermore, Lisa asked helpful clarifying questions at each residential visit so that my mom could consolidate her thoughts and reactions. I highly recommend working with Lisa for choosing a senior living option for your loved one. Not only is she knowledgeable and professional, but also kind and compassionate about the difficulties seniors might face leaving their long-term homes and moving somewhere new.
— Tracey
So glad we connected with Lisa Hollier at Choice Connections. Finding the right senior community for a parent is overwhelming and emotional. Lisa simplified the process by narrowing down the choices for us (based on extensive interviews and conversations). She gave us a plan and timeline to follow. She was always available for questions, and she offered great insight, advice, and resources throughout the whole process. She hung in there with us as Covid added some obstacles. She was a great source of support and encouragement for our family, and she took much of the stress out of a difficult process. Thank you, Lisa!
— Julie
I have had the pleasure of working with Dawn Michelle on several projects and seeing her work with families. Her kindness and compassion radiate from her and she is absolutely dedicated to achieving the best outcomes for everyone she works with. I highly recommend Choice Connections to anyone looking to find the perfect senior living community!
— Marcella
So glad we connected with Lisa Hollier at Choice Connections. Finding the right senior community for a parent is overwhelming and emotional. Lisa simplified the process by narrowing down the choices for us (based on extensive interviews and conversations). She gave us a plan and timeline to follow. She was always available for questions, and she offered great insight, advice, and resources throughout the whole process. She hung in there with us as Covid added some obstacles. She was a great source of support and encouragement for our family, and she took much of the stress out of a difficult process. Thank you, Lisa!
— Kellie
Please know that your help was very much appreciated. I know I would have spent many, many hours going in circles trying to find a place on my own. I really can’t thank you enough for all you did and for the encouragement you gave me when I was stressed.
— Sharon