FAQs


FAQs from Choice Connections of Virginia. Please let us know if there are any additional questions that we can answer for you.

Why use Choice Connections of Virginia rather than finding a community on my own?
There’s a lot of conflicting information out there about senior care communities, the services they offer and what those services actually mean for residents of the communities. We have a long history of working in the local Virginia markets and have intimate familiarity with the local senior care communities and their reputations for service. Because of this knowledge we can expertly match seniors to communities in which the services, staff and culture will suit the individuals with whom we work.

How do I know what type of community is right for my loved one?
This is one of the most important things that Choice Connections of Virginia will help you determine. Amenities, services, meal plans, activity programs and accreditations and ratings will vary from community to community. We proactively help families understand the level of care that is most appropriate for their loved one so together, we can make good, well informed decisions about which type of community to choose.

Why use Choice Connections of Virginia over another referral service?
Unlike some web-based directory services, Choice Connections of Virginia is a personalized service. Our senior care consultants personally accompany our clients to each retirement community and have been doing so for many years. We have a thorough understanding of the communities in our service areas and we have the expertise and experience to find the right fit for every individual we serve.


How do I know what community is best for my loved one?
At Choice Connections of Virginia, we believe in the philosophy of matching seniors to environments that maximize independence, and offering options that may accommodate future long-term care needs. The pros and cons of the options are discussed in advance so there are no surprises that might necessitate another move.

Are there any costs associated with your service?
Choice Connections of Virginia generally offers its services to seniors and their loved ones free of charge. However in some cases, there may be a modest fee associated with our services. In these cases, we inform clients of any costs upfront and ensure that there are no surprises when it comes to payment.

How do I know what type of community is right for my loved one?
This is one of the most important things that Choice Connections of Virginia will help you determine. Amenities, services, meal plans, activity programs and accreditations and ratings will vary from community to community. We proactively help families understand the level of care that is most appropriate for their loved one so together, we can make good, well informed decisions about which type of community to choose.