Your Consultants

Meet your Richmond area local advisor, Lisa Hollier

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Lisa is the owner of Choice Connections of Virginia and is a Certified Senior Advisor® (CSA), which means she truly understands the key health, social and financial factors that that are important to seniors as well as how these factors work together. She has been helping families make good decisions in senior care since 2009, when the company was formed. She is a graduate of the University of Richmond, earned a Masters Degree from George Washington University and has extensive professional experience in banking and consulting.

Lisa knows that when a family member transitions to new home, people need to be able to rely on someone who can assist them in evaluating their options and making the best choices. Many people don’t realize how difficult this process can be until they begin a search and just don’t know what to look for. Lisa makes it her goal to eliminate as much stress and anxiety as possible during this life change, while providing friendship, guidance, information and support along the way.


Meet your Peninsula area local advisor,
Dawn Michelle


Even in her pre-teen years, Dawn had a desire to work with older adults and would even have her mom drop her off at a local nursing home just to be able to visit with the residents there. She knows they enjoyed the company, but she always felt she was gaining more from them than the other way around.

Since then, Dawn has worked as an aide in an assisted living community, and most recently as a patient care coordinator for a home health agency. As always, it has been the interaction with seniors and their families that she has found most fulfilling. Additionally, she has developed countless relationships with the people in our community who also serve our senior population and I believe those connections are so beneficial to the seniors she now helps in navigating through what can be a maze of senior living options.

Together with Lisa, our goal is to reduce time and minimize stress on seniors and their families when searching for senior living options. We accomplish this by determining what makes each of our seniors unique and then providing guidance so they may find a “perfect-fit” home that best suits their individual situation.

Meet your Virginia Beach/Southside area
local advisor, 
Delores Jacobson

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 Delores was drawn to Choice Connections because of her life experiences. Having started her career as an aide caring for seniors with memory impairment, Delores became a nurse and provided both in-home care, hospital and skilled nursing. Prior to moving to Virginia 10 years ago, Delores was herself a family caregiver for over 6 years. Amazed at how difficult it was to navigate care options, Delores decided to help other families through this transition and worked in area senior living communities, private duty, home health, and hospice. She has focused on improving both the lives of our area seniors as well as providing support to the families through caregiver support groups, Memories in the Making, We Honor Veterans and educational speaker series.

Along the way Delores has developed an amazing network of professionals serving our area seniors. Her goal is to help families find the best care options for their loved ones. By getting to know what is important to your family, Delores can help find the perfect solution for the next chapter in your senior’s story.